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Business's response - by Big State Industrial Supplyon 3/5/2012
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Tim,
It saddens me to read the review you have written. However, my records indicate that you purchased your bits from us in May of 2010 and returned them in July of the same year. We have had no contact with you since. I would appreciate the opportunity to help you in any way I can. Please contact me directly at 800-627-3511 x305 if there is anything we can do to be more helpful.
Sincerely,
Roger Schmidt
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