Nancy K.'s review of Swagbucks.com

Swagbucks.com

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Complaint Posted 5/6/2012
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BEWARE of Swagbucks
I have been using swagbucks search engine for about 2 years and have slowly cashed in my swagbucks for Amazon giftcards. I had accrued over 4900 swagbucks which was equivalent to about $50 in Amazon giftcards. When I tried to redeem my bucks for the gift cards my account was refunded. I emailed customer service to see why I couldn't redeem my swagbucks and in the reply I received I was informed that my account was deactivated because of repeated clicking????? I have not cheated or excessively clicked, whatever that means, to merit my account being deactivated. I have emailed them again to try and resolve this issue but as of now no response. According to them the case is closed and my account is gone along with my $50. Consumer and searchers BEWARE of swagbucks.com I only recommend them if you like being ripped off and used. I would not even award them one star if I could I don't believe dishonest and evil businesses should receive any medals.
 
 
Business's response - on 5/7/2012
We do not deactivate honest users, only users who are cheating Swagbucks. We would be happy to re-review your case and if you'd like to resubmit a ticket to Swagbucks support (support@swagbucks.com) with the title: Swagbucks TrustLink Response, we can look into this for you immediately.
 
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Additional Business Information
Hours   Monday-Friday 9 a.m. - 5 p.m. PST Phone   (877) 748-2714 Address   P.O. Box 2748
Redondo Beach, CA 90278
Website   http://www.swagbucks.com Email   scott@prodege.com
Contact   Scott Dudelson Other  
 
 
 
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