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Review 9/2/2010
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I went in for a root canal Oct.2009,and they set me up on a payment plan, and withdrew money for services I did not receive. They couldn't do the work there, and referred me to a specialist who fixed my tooth and I paid him in full that same day. I started calling Western Dental in February to receive my refund, which they agreed to do. I have called locally and their national 866 number over 20 times since then and they have consistently told me the money was being processed to be returned to my credit card. I have never received the money back, and will now probably have to go through the court. They have lied over and over, given false names so that when I call back, that person isn't available, and have put me on hold for up to an hour before I finally hung up. I am paying interest on that balance as well. Do not use this company. And do not consider using their "payment program".
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